ShoutWiki's technical staff are the people working on our MediaWiki software. If you need to report a bug, please do so on . The technical staff looks through those bug reports once a week before the code rollout. Like the Customer Support Team, technical staff also have full access to all wikis, and they're shown on Special:ListUsers/staff on every wiki, even though the technical staff don't need this access too often.
Contacting the technical staff
If you need an extension activated for your wiki, please contact the Customer Support Team rather than the technical staff. If you need technical support, please go through the regular channels. If you have a matter of more urgency or that is not specifically a support request, you can find our technical staff on IRC.