Help:Bug reports

ShoutWiki — express yourself and be heard!
Jump to: navigation, search

Most bug reports are done on ShoutWiki's Bugzilla (bugzilla.shoutwiki.com). Please note that you need a separate Bugzilla account, your ShoutWiki account will not work over there.

After you have registered a Bugzilla account, click on the "New" link on the main page to report a new bug/issue/feature request. You will then be requested to pick the product which is the most fitting for your bug. Once you've done this, you'll be taken to the form to enter any and all details about the bug. Click on the "Commit" button to submit your report to the bug tracker where it'll be looked into by our technical staff.

Details to include on your bug report

Please include at least the following details in your bug report, incomplete bug reports are no use to anyone:

  • URL where you encountered the problem (example: http://www.shoutwiki.com/wiki/Help:Contents)
  • Skin that you were using at the time (example: Monobook)
  • Your operating system and browser and their versions (example: Microsoft Windows Vista, Internet Explorer 8 beta)
  • What you were doing at the time to encounter the bug/issue (example: I was browsing Help:Contents trying to find a help page about [...] when I came across the bug.)
  • Error message, if any (example: Database error: can't connect to the database server)

If you do not know your operating system, web browser or skin, you can find them out by visiting Special:MyInfo.

Security issues and major bugs

If you have found a security issue or another major bug in ShoutWiki's system which you would not want to disclose publicly, you can use the contact form to contact the staff or email the staff at supportAt sign.pngshoutwiki.com.

Personal tools
Namespaces
Variants
Actions
Navigation
getting help
Toolbox