Forum:Please help

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I sent a request for extensions for my wiki, Palaeopedia (s:w:en.prehistory) over a week ago and there's been no replies to my support ticket, #3047, yet. Did something go wrong? I really need these extensions installed as soon as possible, please. --REBJ (talk) 20:49, 19 June 2018 (UTC)

If y'all don't mind me asking, how are things going along, progress wise? Any idea as to when to when everything will be finished, like, maybe a few weeks or a month or two? A year, perhaps? I can wait as long as need be, I'm just curious is all. --REBJ (talk) 14:41, 26 July 2018 (UTC)

My support ticket, #3047, was closed. Can it be reopened or would I have to make a brand new request? --REBJ (talk) 23:58 22 September 2018 (UTC)