Customer Support Team

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ShoutWiki's Customer Support Team

Our customer support staff have full administrative access to all wikis and are shown on Special:ListUsers/staff on every wiki, so please don't hesitate to ask for help. The customer support staff can help you with issues such as JavaScript, CSS, MediaWiki extensions and dealing with spam.

Jack the…cat.

Kitten.png Jack Phoenix leads the customer support staff. He is a MediaWiki software developer and has an extensive background in translations, having translated various bits of the MediaWiki software.

He lives currently in Turku, Finland and speaks fluent English, native Finnish and some French and Swedish.

Lynton ShoutWiki Staff

L.png Lynton is a seasoned wiki editor and administrator, with over five years experience with MediaWiki.

Lynton can help you with basic wiki markup, as well as more advanced functionality such as parser functions and regular expressions.

Pinky says "hai"

Pinkycandy.jpg Pinky speaks English natively, and a little German, and codes mostly using Python. He's the local bot guru who knows a lot about pywikipediabot.
Pinky is also a MediaWiki developer and he has written the wiki creation tool for ShoutWiki. He lives in the United States.

Jedimca0 ShoutWiki Staff

Jedimca0 avatar.jpg Jedimca0 has an extensive background in helping out editors with the many different aspects of a wiki. He is skilled with advanced techniques, such as CSS and templates.
Currently Jedimca0 lives in the Netherlands and he speaks Dutch as his native tongue, fluent English and some German.

[edit] Contact us

There is a variety of means to contact the Customer Support Team. If you need to speak to us privately, we recommend emailing us either directly or through the contact form since wiki talkpages are public.

Wiki talkpages
For example, if you would want to leave a message to Pinky, you could do so on User talk:Pinky.
E-mail
The Customer Support Team's email is supportAt sign.pngshoutwiki.com.
Contact form
Special:Contact is an on-wiki interface for sending email to the Customer Support Team.
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