Customer Support Team

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ShoutWiki's Customer Support Team

These people are our customer support staff. If you need help with your wiki, they can help you. The staffers have full access to all wikis and they're shown on Special:ListUsers/staff on every wiki, so don't hesitate to ask for help. The customer support staff can help you with issues such as JavaScript, CSS, MediaWiki extensions and dealing with spam.

Jack the…cat.

Jack Phoenix leads the customer support staff. He is a MediaWiki software developer and has an extensive background in translations, having translated various bits of the MediaWiki software.

He lives currently in Turku, Finland and speaks fluent English, native Finnish and some French and Swedish.

Lynton ShoutWiki Staff

Lynton is a seasoned wiki editor and administrator, with over two years experience with MediaWiki.

Lynton can help you with basic wiki markup, as well as more advanced functionality such as parser functions and regular expressions.

Pinky says "hai"

Pinky speaks English natively, and a little German, and codes mostly using Python. He's the local bot guru who knows a lot about pywikipediabot.
Pinky is also a MediaWiki developer and he has written the wiki creation tool for ShoutWiki. He lives in the United States.

Derfel ShoutWiki Staff

Derfel is an experienced wiki editor with a long history on various MediaWiki based projects. As part of the Customer Support Team, one of his main focuses is providing in-depth support to ShoutWiki's diverse communities.
Derfel is always happy to help out your community, so don't hesitate to contact him.

[edit] Contact us

There is a variety of means to contact the Customer Support Team. If you need to speak to us privately, we recommend emailing us either directly or through the contact form since wiki talkpages are public.

Wiki talkpages
For example, if you would want to leave a message to Pinky, you could do so on User talk:Pinky.
E-mail
The Customer Support Team's email is support(a)shoutwiki.com.
Contact form
Special:Contact is an on-wiki interface for sending email to the ShoutWiki Staff, both Customer Support and Technical Teams.
Personal tools
In other languages